Heated Hose Won't Heat? A Step-by-Step Diagnosis for Graco and PMC

A cold hose means off-ratio, soft polyurea. Work through settings, codes, breakers, connectors and the hose sensor in order and you will find the fault fast.

ArmorThane Tech Team 4 min read
Heated Hose Won't Heat? A Step-by-Step Diagnosis for Graco and PMC - ArmorThane Shop

Key takeaways

Summary
  • A heated hose is built to hold temperature, not raise it, so start with the zone switch and make sure the A and B setpoints are at or above the hose setpoint.
  • Read the code first: on a Reactor 2, A8DH means no hose current, T6DH or T6DT means a sensor problem and Z codes mean the hose needs recalibration.
  • A hose that is warm near the machine and cold farther out points to an open connector or a failed hose section, and the whip is the most common failure.
  • Test the sensor by plugging the Graco FTS straight into the machine end, or the PMC TSU straight into the transformer harness, to split sensor faults from cable faults.
  • Reactor 2 users can finish a job in Hose Manual Mode or Hose Resistance Mode while a hose sensor is being repaired.

Polyurea only performs when both sides reach the gun at the right temperature. When the heated hose quits, you get thick material, a poor pattern and a coating that may not cure the way the data sheet says. The fix is usually simple, but only if you check things in the right order.

This walkthrough covers Graco Reactor systems (FTS with thermocouple on original units, RTD on Reactor 2, dual RTD on Reactor 3) and PMC proportioners that use a TSU and a hose heat transformer. Values come from the Graco and PMC service manuals.

Step 1: Know how your hose heats

Both brands run current through the hose's own heating element, and a sensor near the gun end tells the controller when to stop.

Graco Reactor 2 PMC (PH-2, PH/PHX-25/40, Premier)
Hose sensor RTD FTS (kit 24K207) with 50 ft RTD cables (24N450) TSU (EL-51A-4) with a flex thermocouple inside the A hose, 50 ft harness per section (MA-00006A)
Where it goes Between the last hose section and the whip Between the last hose section and the gun whip
Power Hose heat transformer and breakers in the cabinet Hose transformer with length taps, limited to 52 A
Readout ADM hose zone and codes Hose controller or touch screen widget

Most important point: Graco says the hose is designed to maintain temperature, not raise it. The primary heaters do the heating.

Step 2: Settings, then codes

  1. Confirm the hose zone is turned on (PMC: the hose heat switch light is on).
  2. Set the A and B setpoints at or above the hose setpoint.
  3. Give the hose time to preheat before you spray.

Then read the code. On a Reactor 2, A8DH means no hose current, T6DH or T6DT is a sensor error, T8DH means spraying started before the hose came up to temperature, and Z1DH, Z4DH or Z6DH are Hose Resistance Mode codes. On PMC controllers, errors such as SbEr point to a lost thermocouple signal. A hose display that just sits at room temperature with no error points to power, not the sensor.

Step 3: Breakers and power

  • Reactor 2 electric: check CB01 (heated hose) and CB05 (hose heat transformer).
  • Reactor 2 hydraulic: check CB11 and CB15.
  • Reactor 3: CB3 (transformer primary) and CB4 (hose heat).
  • PMC: the console hose heat breaker and the breaker on the hose transformer.

If a breaker trips again after reset, stop and look for a short: pinched, wet or burned connectors, especially at the whip. On a PMC rig, a transformer tap set for more hose than you actually have drives too much current. Match the tap to your total hose length using the chart in the PMC Heated Hose manual, and move it again any time you add or remove hose.

Safety: Lock out power before you open the cabinet or transformer cover. Voltage checks on transformers, relays and controllers are live work for a qualified person only.

Step 4: Find the open connection

Turn the hose zone on for a while and feel each section. Graco's rule: warm near the machine and cold farther out means a bad connection or a failed heating element in one section.

  1. Turn off hose heat and main power.
  2. Test continuity section by section, from the machine out to the gun, including the whip.
  3. Clean and tighten every electrical connector. Replace burned or loose Graco connectors with a Power-Lock splice kit (261821).
  4. On PMC fast-lock connectors, make sure each terminal is fully inserted with the set screw tight. PMC recommends dielectric grease on the terminal and electrical tape over the connector body.

PMC's whip bypass test is worth memorizing: disconnect the crossover wires at the machine end of the whip and join the two wires from the last 50 ft section. If the hose now heats, the whip heating wire is broken. The whip takes the most abuse, so it is the most common failure.

Pro tip: PMC warns never to coil heated hose tighter than 4 ft across. Tight coils damage the TSU sensing wire and give bad readings later.

Step 5: Test the FTS, RTD or TSU

If there is a sensor code, split the problem in two:

  • Graco Reactor 2: plug the FTS straight into the RTD cable at the machine. If it reads there but not at the end of the hose, a cable or connector is the problem. Measure with RTD test cables (24N365) against the manual values. If T6DT stays with the hose FTS unplugged, unplug the A and B heater RTDs one at a time to find a shorted one.
  • PMC: tighten the thermocouple input wires, then plug the TSU wire straight into the thermocouple harness at the transformer. If the error clears, replace the damaged 50 ft harness. If not, replace the TSU flex thermocouple (EL-51A-2).

Also check placement. A sensor in the wrong spot, or one missing its insulation, reads the wrong temperature even when it works.

Step 6: Finishing the job, and when to call

On a Reactor 2 you can unplug the hose RTD and run Hose Manual Mode, or Hose Resistance Mode if a calibration is saved, to finish the day. Resistance Mode needs at least 50 ft of heated hose, a hose wire temperature between -4 F and 221 F, and a fresh calibration after any hose change.

If the hose circuit tests good but still gets no current, the transformer, relay or controller is next. PMC's check is the hose solid state relay (EL-35) and the controller output. On Graco units it is the hose transformer windings. These are qualified-technician tests.

Want a guided version? Our equipment troubleshooter walks you through these same checks for your machine and hands you the part numbers. Hoses, RTD cables, TSU parts and splice kits are in Parts and Rebuild Kits and Spray Equipment, or call the ArmorThane tech line at (417) 831-5090.

Frequently asked questions

Why does my heated hose never reach setpoint even though it is on?

The hose is designed to maintain temperature, not to heat cold material. Set the A and B primary heaters at or above the hose setpoint, let the hose fully preheat, and reduce flow or use a smaller mix chamber if temperature drops while spraying.

Where should the hose temperature sensor go?

Both Graco and PMC put it between the last heated hose section and the gun whip, so it reads the same conditions as the gun. PMC notes that a TSU placed between the first and second section reads heater outlet temperature instead.

How do I test a PMC gun whip?

With a qualified person and hose heat off, disconnect the crossover wires at the machine end of the whip and join the two wires coming off the last 50 ft section. If the hose heats with the whip bypassed, the whip heating wire is broken.

What does the PMC transformer tap do?

The tap matches the hose heat voltage to your total hose length and limits hose current to 52 amps. A tap set for more hose than you have can trip the breaker; a tap set too low may keep the hose from reaching setpoint.

Do I need to recalibrate after changing a Reactor 2 hose section?

Yes, if you use Hose Resistance Mode. Graco says adding, removing or replacing a hose section, or replacing the TCM or ADM, needs a new calibration with the hose at ambient temperature.

Need a hand?

Talk to a real technician

Our team has built, sold and serviced spray equipment for decades. Call or message us and we'll help you get it right.

Written by

ArmorThane Tech Team

The technicians and product specialists behind ArmorThane's spray equipment, coatings and applicator training. We write about what we see in the field every day.

Keep reading

View all posts

Stay in the loop

Get the next one in your inbox

Tech tips, troubleshooting guides and new product releases from the ArmorThane team.

Tech tips, product releases and how-to guides. Unsubscribe any time.